Information

How it works

Ordering is simple:
  • Choose your item, then pick your colour and size
  • Add to basket, then proceed to checkout when ready
  • Fill in your billing details, enter the shipping address (if different from billing) and pay
  • Sit back and wait for for your cool new items to arrive

Production

Once an order is received, the printers get to work. They will have your order made and dispatched usually within 5 working days, although at peak periods, this may be a little longer.

Shipping

All shipping times are estimates and are not guaranteed.

  • Falkland Islands: 4-6 weeks
  • United Kingdom: 5-7 working days
  • Rest of Europe: 5-7 working days
  • USA and Canada: 4-6 working days
  • Rest of the World: 14-30 working days

Depending on your order’s destination and fulfillment location, your item might be liable for customs fees. The fees vary depending on the order value, country limits, and other factors. Contact your local authority for more information. Tonedog Graphic Design is not responsible for these fees.

On-demand printing

Each item is printed to order. This helps reduce waste and keeps the quality high as things are less likely to be missed when going through quality control. Occasionally, garments may be sourced from other suppliers to meet demand, so there may be minor colour discrepancies to previously purchased items.

Garment care

You want to get the most out of your item of clothing, so for for some helpful tips:
  • Wash on a low temperature
  • Do not tumble dry (or use a low heat setting if you must)
  • Do not iron
You may notice a slight odour from the garment when you first receive it. Don’t worry, this is caused through the printing process and will disappear after the first wash.